About

YOUR TRUSTED SOURCE IN IT SERVICES & SUPPORT

TechPro CTS is a privately owned Managed Services Provider (MSP) formed in 2011. Today we are proud to provide computer technology solutions to business, non-profit, education and FQHC throughout Southeast Michigan.

We are on a mission to exceed your expectations and form a long-term, mutually beneficial relationship with you.

  • OUR MISSION

    Building on our technologies and competencies creating value for our customers. We’ll achieve this by focusing on the intersection of our client’s emerging needs and the acceleration of business and technological change.

  • OUR VALUES

    Our values are the guiding principles upon which TechPro CTS was founded and how we strive to conduct our business on a daily basis. Values establish our view of the world as we shape the future. They determine how we treat each other.

  • OUR APPROACH & CULTURE

    Our drive for exceptional service delivery is built on the belief that we are nothing if you are not satisfied with us. Our passion for helping you achieve your goals, no matter what, is what truly differentiates us from our competitors.

Our History

DEVELOPMENT HISTORY OF TECHPRO CTS

1998 - 2010

Keon Walker gains significant real world experience within the Management Information Systems division of the city of Pontiac, while operating as Network Analyst Manager and Helpdesk Supervisor.  The skills and expertise developed would allow him to also provide consulting and IT Management services to many other local businesses ranging from small and mid-market business, to Fortune 500 companies and non-profit.  During this time, Keon also provided critically important, low-cost home PC support and virus remediation services to the under-served community in Pontiac and surrounding area.  All of this became the foundation of would one day be the company you see today.

2011 - 2018

Keon Walker Technology, LLC is formed as a home-based, remote business.  Building on experience garnered through years of hard, sometimes grueling effort, and seeing a desperate need for high-quality, high-integrity professional IT service in the area, Keon separated from the city of Pontiac and started a small business to take advance part-time consulting into a full-time operation.  Forming partnership agreements with the best available solutions providers in the industry, and leveraging relationships with highly-skilled contractors, KW Technology helped many organizations save money, while gaining access to premier computer technology solutions.

2019 - 2021

KW Technology becomes TechPro Computer Technology Solutions and refines its operation, focusing on business and non-profit customers in order to provide the highest quality service, moves into its first commercial office in downtown Pontiac, and for the first time brings on non-contract staff.

2022 - Present

TechPro CTS grows for the first time since the SARS-COVID-2 pandemic began in early 2020, moves to new offices, also in downtown Pontiac, MI, and expands services to cater to a market increasingly dependent on work-from-home, cloud based solutions.  TechPro CTS continues to provide advanced in-home support services, at low or no cost, to seniors within Pontiac and the surrounding area.

our values

COMMITMENT INTEGRITY INNOVATION REPUTATION EXCELLENCE

These values give us the foundations we need.
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Our People

QUALITY SERVICE STARTS WITH A GREAT TEAM

TechPro CTS leadership team has a long history of success in public, private, and non-profit organizations.