YOUR TECH, OUR TASK - MANAGED IT BY TECHPRO CTS

At TechPro CTS, we’re more than just a service provider; we’re your trusted tech partner. As your dedicated team, we manage, monitor, and maintain your entire IT landscape, offering an all-encompassing technology support system.

Imagine several months passing without having to worry about an IT-related issue. No worries over software updates, integration hiccups, downtime, or security threats. Even when you’re away from the office, you can be confident that we’re overseeing every aspect of your IT infrastructure to make sure it’s up to our standards.

Let TechPro CTS elevate your tech experiences. Contact us today and embark on a journey of managed technology, driven by dedication and expertise.

How it works

  • Consultation

    We start by understanding your business, its goals, and its specific technological requirements. As our business relationship continues, we will serve as your dedicated IT experts.

  • Staff Training

    Our training sessions are hands-on and interactive, ensuring employees are engaged and understand the systems we set up.

  • Managed Service Agreement (MSA)

    We’ll discuss the details of our partnership; From outlining responsibilities and setting expectations to clarifying service levels and response times, we ensure that you’re fully informed and confident in our partnership.

  • Regular Updates & Maintenance

    We keep your systems up to date with regular software updates and integrate new features to ensure the highest levels of security and performance.

  • Setup & Migration

    Based on our assessment and your specifications, we will set up and configure your IT systems to fit your needs. Our goal is to ensure a seamless transition with minimal downtime, whether you’re upgrading your infrastructure or streamlining your computer systems.

  • Expert Support

    Should any concerns arise, our dedicated helpdesk team is always available when you need us, offering swift resolutions to keep your operations uninterrupted.

BENEFITS OF MANAGED IT SERVICES

Reduce IT Costs

Manage your IT needs without the strain of unpredictable costs. Instead of having to hire, train, and maintain an IT Team for your business, rely on us to supplement your tech needs. At TechPro CTS we work with a subscription model, ensuring your business has robust IT services at a predictable and consistent monthly cost.

Improved IT Performance

We proactively manage and maintain your IT systems. With 24/7 monitoring and our rapid response times, our goal is to ensure your systems are available when you need them, while minimizing downtime and data loss.

Flexibility

We help you adapt changing business needs and demands. Our services are scalable and customizable, meaning they can grow alongside your business or shrink as needed. We provide the latest technology and innovation without requiring outrageous investments.

Increased IT Security

Our clients have their data and systems protected from cyberattacks, malware, ransomware, and other threats. We implement security measures like firewalls, antivirus software, encryption, and backup and recovery solutions. We also provide compliance assistance to help our clients meet regulatory standards.

Infrastructure Management

High availability and bandwidth are essential for maintaining uninterrupted operations on your network. With us by your side, all necessary precautions are in place to make your network infrastructure fast and seamless.

+ License free + Plug-and-play
+ SD-WAN + Backup internet + VPN

Cybersecurity

We implement and manage enterprise-grade gateway solutions that secure your organization and enable end-to-end IT vision from a single platform.

+ Threat management + Content filtering
+ Network Segmentation + Intrusion prevention

WHY GO FOR MANAGED IT SERVICES

  • Collaboration

    As your Managed Service Provider, we’ll facilitate seamless setup, migration, and support of Microsoft 365 collaboration solutions, enabling your team to leverage powerful, state-of-the-art capabilities with minimal hassle.

  • Helpdesk

    TechPro CTS dedicated support is about maximizing service efficiency, resolving problems, tracking patterns, and driving continuous service improvement.

  • Monitoring & Reporting

    Monitor the who, what, and where of all operations on premise.  Gain transparency with detailed monthly reports that track the performance, security, and health of your IT infrastructure.

  • Endpoint management

    Client and server endpoints (computers and devices) are managed as one estate, ensuring security and stability while maximizing uptime and employee productivity.

  • Software & Applications

    TechPro CTS supports cloud software as well as on-premises deployments, ensuring applications are always optimized for the best possible user experience.

  • Backup & Recovery

    Regular backups are central to maintaining your organizations data integrity.  We provide strong backup solutions to ensure reliable recovery when needed.  For catastrophic loss, we partner with DriveSavers.

  • Remote Management

    TechPro CTS provides remote management and monitoring services. With remote access, our professionals can diagnose and fix your IT problems without sending out a technician, reducing cost and increasing response time.

  • Video Surveillance

    Enhance on-site security and safety with a Ubiquiti managed surveillance system, integrated with a Ubiquiti Unifi controller.  Click here to learn more about our security solutions!

Trust TechPro CTS to boost your business productivity with expertly managed Computer Technology Solutions

SOLUTIONS WE DELIVER

THE BEST FOR YOUR ORGANIZATION

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, TechPro CTS has you covered with best available solutions, customized to your company’s specific needs.

Microsoft
Hewlett-Packard
Ubiquiti
How It Works

GET A IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.